Zomato
★★★★★
3.3/5
(4 reviews)
Zomato is a food delivery and restaurant discovery platform in India offering food delivery, dining out deals, and Blinkit quick commerce.
Rating Breakdown
★★★★★
4 reviews
Consumer Reviews (4)
Priya Sharma
Mar 18, 2026
★★★★★
Excellent customer service and fast delivery
I have been using this service for over 2 years now. The delivery is consistently fast, usually within 2-3 days. Customer support is responsive and helpful. Product quality has been good in most cases. The return process is smooth and refunds are processed quickly. Highly recommended for anyone look...
Pros
- Fast delivery
- Good customer support
- Easy returns
- Wide product range
Cons
- Slightly higher prices sometimes
568 views
Rajesh Kumar
Mar 18, 2026
★★★★★
Good platform but delivery delays in tier-2 cities
Overall a good platform with wide variety of products. However, I have noticed that delivery to tier-2 and tier-3 cities takes significantly longer compared to metro cities. The product quality is generally good but there have been a few instances where the product received was different from what w...
Pros
- Wide product range
- Competitive prices
- Regular sales
Cons
- Slow delivery to smaller cities
- Some product mismatch issues
- Support response time
402 views
Sneha Patel
Mar 18, 2026
★★★★★
Terrible experience - fake product received
I ordered a branded product but received a clearly fake copy. The packaging was torn and the product quality was nowhere near what was advertised. I raised a complaint but the resolution took over 2 weeks. The refund was finally processed but only after multiple follow-ups. Very disappointing experi...
Pros
- Refund was eventually processed
Cons
- Fake product
- Poor packaging
- Slow complaint resolution
- No seller verification
350 views
Vikram Singh
Mar 18, 2026
★★★★★
Decent service with room for improvement
The platform offers good deals during sale seasons. Regular prices are competitive but not always the cheapest. Delivery is generally on time. I appreciate the easy return policy but the refund processing time could be shorter. The app experience is smooth. Would like to see better quality control o...
Pros
- Good deals during sales
- Easy returns
- Smooth app experience
Cons
- Slow refund processing
- Third-party seller quality varies
495 views